About calling
Who answers the phone?
An independent waterproofing company that works in the Montgomery area. This website is a referral service and has no crews of its own. How it works has the detail.
Does it cost anything to call?
The website charges you nothing. Whether the company charges for a visit is up to the company, so ask when you speak to them.
What are the hours?
They depend on the company that picks up, and this website cannot promise any. If nobody answers, try again during the working day.
Can I call about a rental or a business property?
The companies reached here work for homeowners on their own houses. For a rental, the owner should make the call. For a commercial building, look for a commercial contractor.
About the work
Inside or outside: which is better?
How long does a job take?
A pump or a crack is short work. A full drain or an encapsulation runs to days. Ask the company for a start date and a finish date in the proposal, and what happens if it rains in between.
Can waterproofing be done in winter?
In central Alabama, usually yes. Inside work is not weather-bound. Outside digging waits for ground that is not saturated.
Will it get rid of mold?
It removes the moisture mold depends on. Mold already growing on wood or drywall has to be cleaned or cut out separately. Ask whether that is in the scope.
Do I need to be home?
For the inspection, yes: you are the one who knows when and where the water appears. For the work, ask the company.
About hiring
Are the companies licensed and insured?
This website has not checked, so do it yourself before signing. Alabama has a public license search and you can ask any company for an insurance certificate. See choosing a company.
Is there a warranty?
Any warranty comes from the company that does the work, not from this website. Get its exact terms in writing and read what is excluded.
What if I am unhappy with the work?
Raise it with the company in writing first. If it holds an Alabama home builders license, the Home Builders Licensure Board takes consumer complaints about its licensees.
Montgomery and nearby towns
Ready to have someone look at it?
Call and describe what you are seeing and when it happens. You will be put through to an independent local waterproofing company, and they arrange the visit with you.
Phone calls may be recorded. See the referral disclosure and the privacy policy.